We cannot be responsible for missing orders due to an incorrect or incomplete shipping address given at checkout. If you notice an error upon submitting your order, please contact us ASAP, and we will do our best to support your request. You can return your order to us after you have received it, provided it is eligible for a return (see Returns help page). We cannot guarantee changes or cancellation after orders are placed. Once an order has been processed, we are unable to make changes. We begin preparing orders promptly, so that we can get your purchase to you as soon as possible! If your order has not been processed by our fulfillment center, we will attempt to stop the shipment. For rural areas, please allow 1-2 additional weeks for delivery. Be aware that overseas shipping may be subject to customs delays – please contact your postal service for more information. If you require the order by a specific date, please opt for express shipping. Some deliveries may take twice as long to arrive. During the holiday season (Nov–Jan), please allow extra time for delivery due to the increased traffic of international shipments. We are not responsible for delays in delivery that are outside of our technical control. Please contact your local post office for more information. International postal delays may occur in some countries due to COVID-19.

International orders’ exact delivery dates are difficult to predict. Shipments to China are limited to express shipping this is to protect your order and ensure its delivery. Orders will be promptly processed and shipped out within 0-2 business days, excluding weekends and national holidays. If available, this shipping option will be listed at checkout. Please refer to the shipping methods available for your region listed at checkout.Įxpress international shipping is available for most regions. Standard international shipping estimates are currently 5–20* business days (approx.

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